More Shipping Information

Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the highest levels of responsiveness to you at all times.

The time frame for order delivery is divided into two parts:

  • Processing time: 1-5 Working Days.
  • Shipping time: 10-30 Working Days.

 

Different countries use different logistics, and the cooperation logistics type has the following:Epacket、USPS、Yun Express、DHL eCommerce…

 


Shipping & Delivery

Delivery Time=Processing Time+Shipping Time

Our estimated delivery dates are based on several factors, including the destination address and how quickly we can assemble and prepare your items for shipment.

Shipping fees are calculated based on package weight and destination, we offer free Postal Shipping for orders over US $59.

For example, if you order a pair of shoes, it will need 1-5 business days of processing time and then 7-20 business days of shipping time. Therefore, you can expect to receive it in 8-25 business days.


(*There is different processing time for different item. You can check the processing time from product page. Once your order is placed, you can check order shipping info from the online order status page. We will also inform you through your registered email.)

We are excited to offer international shipping for most destinations of the world. The super savings option will take 7 to 30 business days and the faster delivery will take 2 to 5 business days with extra 3 to 5 business days of processing time for every order. If you have any further questions, please contact our customer services at service@missoho.com.


Order Cancellation

Your order will be fully refunded if it is canceled within 24 hours of purchase.
Please submit a help ticket from Contact Us if you decide to cancel the order.
For orders canceled after 24 hours of purchase but before shipment, a 15% cancellation fee is applied. We will NOT accept order cancellation request if the order shave already been shipped.